In the event of a fault, we recommend entering the password directly by hand in the Sunny Portal log-in window.
Please take care if you wish to copy/cut the password not to copy an additional space (after the password).
In exceptional cases, it may be that the generated password is incorrect. If numerous attempts fail despite the correct spelling, please have another password generated by Sunny Portal.
From an IT viewpoint, a space represents an additional character (= value) that distorts the password.